Privacy Policy

This privacy policy outline how we store and use your personal data. For any questions, please get in touch.

Last Updated: March 2025

1. Introduction

Welcome to North Devon Removals Ltd. (“NDR”, “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our websites, ndremovals.com and northdevonremovals.com.

2. Information We Collect

When you complete a quote form on our website, we collect the following personal data:

Moving details (pickup and delivery addresses)
Name
Email address
Phone number
Details of items to be moved

This data is encrypted and stored securely in our WordPress database.

3. How We Use Your Information

We use your personal information for the following purposes:

To process and respond to your removal quote request
Contact you regarding your move
Improve our services and customer experience
Comply with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

4. Data Security

North Devon Removals Ltd. take data security seriously and implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. All quote form data is encrypted and stored securely.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. If you would like your data removed, please contact us using the details below.

6. Your Rights

Under UK data protection laws, you have the right to:

Request a copy of the personal data we hold about you
Ask us to correct or delete your data
Withdraw your consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data properly

To exercise any of these rights, please contact us at:

North Devon Removals Ltd.
Sunshine Cottage, Harracott, Barnstaple, Devon, EX31 3JN
info@ndremovals.com
01271 858654

7. Cookies & Tracking Technologies

Our website may use cookies to improve user experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

NDR may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

If you have any questions about this Privacy Policy or how we handle your data, please get in touch.

Our company information is verified via our BAR registration and Move Assured accreditation. Follow these links for more information…

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