Privacy Policy
This privacy policy outline how we store and use your personal data. For any questions, please get in touch.
Last Updated: March 2025
1. Introduction
Welcome to North Devon Removals Ltd. (“NDR”, “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our websites, ndremovals.com and northdevonremovals.com.
2. Information We Collect
When you complete a quote form on our website, we collect the following personal data:
Moving details (pickup and delivery addresses)
Name
Email address
Phone number
Details of items to be moved
This data is encrypted and stored securely in our WordPress database.
3. How We Use Your Information
We use your personal information for the following purposes:
To process and respond to your removal quote request
Contact you regarding your move
Improve our services and customer experience
Comply with legal obligations
We do not sell or share your personal information with third parties for marketing purposes.
4. Data Security
North Devon Removals Ltd. take data security seriously and implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. All quote form data is encrypted and stored securely.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. If you would like your data removed, please contact us using the details below.
6. Your Rights
Under UK data protection laws, you have the right to:
Request a copy of the personal data we hold about you
Ask us to correct or delete your data
Withdraw your consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data properly
To exercise any of these rights, please contact us at:
North Devon Removals Ltd.
Sunshine Cottage, Harracott, Barnstaple, Devon, EX31 3JN
info@ndremovals.com
01271 858654
7. Cookies & Tracking Technologies
Our website may use cookies to improve user experience. You can manage cookie preferences through your browser settings.
8. Changes to This Policy
NDR may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
If you have any questions about this Privacy Policy or how we handle your data, please get in touch.
Our company information is verified via our BAR registration and Move Assured accreditation. Follow these links for more information…
Customer Testimonials
“Lee arrived when he said he would, gave a quick quote and was amazingly able to move us the very next day from Ilfracombe to Didcot in Oxfordshire. His team were cheerful, polite, careful and efficient. My wife and I cannot praise them too highly.”
“Really impressed with the service we received. So friendly, efficient, patient and professional. Would definitely recommend and would certainly be our first call if we move again.”
“We really can’t thank you all enough for all your efforts in our move day. Your team were polite, helpful and extremely conscientious. Despite heading for a 12 hour day they took time out from unloading to dismantle our large and heavy sofa so that it could be taken upstairs to our 2nd floor lounge and then put it all back together again – just when we thought we may have to abandon it and buy a new one!. All our appliances were fitted and plumbed in!. I really cannot thank you all enough and would recommend your firm highly to anyone. We really were very thankful that we picked you.“
“Made the stress of moving almost bearable. the positive and helpful attitude, cheerfulness, and being so unflappable, as well as the ability to drink tea took all the worry out a horrible time. cannot thank you enough. impossible to be anything but to recommend with a 5 star rating. recommend to everyone who wants to move.”